Members
Cancellation policy
Clear, transparent terms for cancelling a membership. No fine print, no retention script, no fee at the end of it.
3
Months, minimum.
On recurring plans. After that the decision is yours, whenever you like.
$0
To cancel.
No exit fee, no admin charge, nothing held back.
1 Minimum commitment
Unlimited Monthly and Unlimited Bi-Weekly memberships require a minimum three (3) month commitment. Cancellation may only be submitted after the initial term has been fulfilled.
Our One Time Payment (Monthly) memberships do not require any commitment. They are a single one-month payment with no recurring charges and no cancellation required.
2 How to cancel
To cancel an Unlimited Monthly or Bi-Weekly membership, members must:
- Visit the gym in person
- Complete and submit a Membership Cancellation Form at the front desk
3 Processing time
Please note all cancellation requests require up to seven (7) days to process.
4 No fees
There are no fees for cancelling the membership.
Worth knowing
Cancellation requests submitted by email, phone or through the app will not be processed. You must visit the gym in person to complete the cancellation form.
One Time Payment memberships do not require cancellation at all. They simply expire after one month.
Questions we get asked.
Can I cancel online?
No. Cancellations must be submitted in person at our front desk to ensure proper processing.
When can I cancel my membership?
For Unlimited Monthly and Bi-Weekly memberships, you may cancel after fulfilling your initial three-month commitment. One Time Payment memberships do not require cancellation; they simply expire after one month.
What if I don't want a three-month commitment?
Our One Time Payment (Monthly) option is made for exactly that. It's a single month with no recurring payments, no commitment, and no cancellation required.
How long does the cancellation take?
All cancellation requests require up to seven (7) days to process completely.
Will I be charged a cancellation fee?
No. There are absolutely no fees for cancelling your membership.
Still not sure where you stand?
Ask at the front desk, or send us a note. We'll tell you exactly which plan you're on and when you're free to change it.